CRT developed documentation in the forms of manuals and packages for training, product specification in support of the aforementioned key client engagements. The documentation supported staff development, and telecommunications and information technology specification.

Federal Aviation Administration’s (FAA) Telecommunications Management and Operations Division, FAA Orders

  • 6000.22
  • 6000.47
  • 6000.22WP
  • 6000.47WP

Unstaffed Infrastructure Sustainment (UIS)

  • Facility Type Reference Book (Four Versions)
  • UIS Reviewer Standard Operating Procedures
  • UIS Assessment Training and Refresher Programs
  • UIS Environmental Systems Replacement Study for 2010 – 2020
  • Service Life Replacement Model

Internal Revenue Service Modernization, Telecommunications Enterprise

  • Strategic Program
  • Assessment Report
  • Strategic Plan
  • Strategy Report
  • Preliminary Business Case
  • Case for Action

General Services Administration’s

  • Federal Technology Services Network Services Products and Services Course Manual

District of Columbia Emergency Management (DCEMA)

  • National Incident Management System Manual (2005)
  • Train-The-Trainer Manual, Joint Information Center Manual (2005)

State of Maryland, Department of Human Resources

  • Change Management Assessment